Executive Assistant – Support to GM & Executive Office.
Pullman Bangkok Hotel G Silom
188 Silom, Bangkok, Thailand
สำหรับสมาชิกเท่านั้น
➢ Executive Assistant – Executive Office (support Executive Office.& report directly to General Manager-French.)
• Provide administrative support to the GM, managing calendars and setting up meetings.
• Making travel arrangements and preparing expense reports.
• Work as the point of contact for the Executive Office among GM, Executives, Owner's office, Accor Corporate, staff, customers, and other partners. Organizing abilities & time management for priority tasks.
• Discretion and confidentiality. Ability to work independently and as part of a team to finish the Project assignment from GM.
• Preparing the Month-end Operations Management report for GM to review and submit to the owner within the 1st week of every month.
• Coordinate with the Finance team. Preparing information for Hotel Budgets for GM to review, and keep a record of updated Budget files in the Hotel /Accor SharePoint.
• Daily use of MS Word, Excel, PowerPoint, basic design, photo editing, and typesetting correspondence, memorandum, circulating the reports, formatting information for internal/external communication – memos, emails, presentations as GM assigned, opens/dispatches post-mail relative to the Executive Office. • Screen and direct phone calls and distribute correspondence, managing all inquiries of the Executive Office, and transferring to the concerned departments.
• Organize and maintain the office filing system, manage office supplies, and place orders if required. Prepare PO/PR requests in the FutureLog System and link with purchasing departments.
• To ensure efficiency and administration of the Executive Office, ensure all administrative activities run smoothly on a daily and long-term basis.
• Prepare complimentary vouchers from the executive office for customers per the GM’s assignment.
• Assists GM in following up on tasks assigned/action plan updates from HODs. Performs special duties between the Executive Office and each Department Head when requested.
• Assist Hotel Operations wherever there is a need, according to skills and ability to perform the job.
• Proper writing and speaking English, providing clear communication from GM to all Executive team/Department Heads, and hotel staff.
➢ Executive Secretary, VP Sales & Distribution: Jan 2021 – Sep 2021 (9 months),
direct report to VP Sales & Distribution- Italian.
• Provides clerical duties and supports the VP of Sales, including filling & updating the reports, typing, invoices & expenses processing, handling customer inquiries, forwarding phone calls, drafting memos, preparing meeting agendas, distributing minutes of meetings, scanning & photocopying, and stationery requests.
• Organizing schedules and arranging meetings for VP Sales.
• Travel arrangements for VP Sales on Travel requests for Flights, Accommodation, Visas, Travel insurance, Personal attendee budgets, Personal expenses, reimbursement, appointment scheduling, and supporting sales tools and materials for trade show trips.
• Help and support VP sales to prepare presentations & Sales reports to present in the meeting.
• Submit a PO/PR for printing business cards/brochures/stationery. Facilitate and assist with general inquiries and booking requests from customers through the ONYX Corporate Office, Hotel Sales & Reservation teams.
• Responsible for Sales budget planning.
• Responding to incoming mail and other material assigned, maintaining an efficient and effective filing document system.
• Facilitate and coordinate with directors in the Sales Department for Promotions, vouchers, local trade fair schedule, and the report of revenue totals.
• Prepare brochure / CD / Presentation / Sales kit and any other collateral tools for use at the annual Local tradeshow as assigned.
• Data entry and maintenance of databases for Key account contracts and customer contact information.
• Manage and efficiently update Sales fact sheet information and hotel statistics for internal use by the sales team.
➢ Executive Secretary, EVP Commercial
July 2015 – Dec 2020 (5 years 5 months), direct report to EVP Commercial- Australian.
• Organizing EVP Commercial’s schedule, making appointments, sending invitations for
internal and external contacts/organizations, and prioritizing important & urgent matters.
• Assist EVP in handling commercials for personal things as requested.
• Providing administrative assistance, such as writing e-mails, drafting memos, preparing a presentation, meeting agendas, and communicating with all departments under Commercial on behalf of the EVP Commercial.
• Gathering info or reports from all departments under the Commercial
• Updating the Department organization chart as assigned by the EVP Commercial.
• Arranging meetings and organizing catering/coffee breaks, when necessary, in customer or internal Commercial Team meetings/events.
• Answering and screening phone calls & welcoming visitors when meeting with customers/suppliers.
• Help & support EVP in Commercial budget planning for both department budget & Hotel budget as assigned (update plan/revise the budget and submit the annual budget to Operations and Finance within the timeline).
• Travel arrangements and processing travel request proposal, cash advance request for Finance approval, applying for data roaming for the international trip, and booking
accommodation & air ticket, local transportation arrangements in advance, and applying for a Business Visa for the international trip if required.
• Process expense claims & reimbursement of EVP Commercial (Travelling expenses from business trips or home leave).
Secretary Communications - ONYX Hospitality Group Bangkok
Dec 2012 – June 2015 (2 years 6 months), direct report to Director of Communications-British.
• Screening daily incoming emails concerning the PR or Communications department, coordinating with people from inside & outside the company for the Director.
• Organizing schedule & arranging the meeting for the PR Director.
• Travel arrangements for the director, to apply for a visa application, register Trade Fair or seminar, book Air tickets and accommodation, and handling for reimbursement expenses from a business trip for the Director after return.
• Help & support budget planning and prepare the budget template after the Director sets up the cost of the budget plan in the following year for hotels in a part of PR & Communications, and keep updating for the Budget revision until final approval.
• Reconciliation for PR hotel budget annually. by recording the expenses and updating the summary to the Director by the end of each quarter
• Processing all invoices from the PR agency to the Finance Department to settle payment and coordinate with the PR agency for agreements & payment details in each market. (Thai & Global)
• Support the Director in achieving all PR Goals & activities, such as helping the Global & Thailand PR managers to prepare Media trips at the hotel, prepare giveaways & press packs for International & Thai Media visits or Press trips.
• Monitor and check press releases in Magazines and combine media coverage from all markets for PR's monthly reports.
• Check the complimentary magazines or newspapers that we received and distribute
them to all concerned in each Department, and also distribute them to the Hotel’s GMs.
• Updated Giveaway stock inventory and processed orders of new items annually.
NTP Techno Co., Ltd., Bangkok, Thailand (Apr 2009 - Dec 2012: 3 years 8 months) / salary: 23,000 THB.
➢ Executive Secretary to Managing Director (Thai)
• Organizing MD’s schedule, making appointments, and sending invitations for internal and external contacts.
• Screening daily incoming emails & phone calls concerning.
• Handle & process the import & export of Pool Equipment, coordinate with the supplier, shipping company, and Customs about Customs clearance.
• Responsible for secretarial & administrative works that support the Managing Director.
• Coordinating with the customer about product details, and coordinating with the Project Engineer & Technician to complete the project & service.
• Using Microsoft Office, email correspondence, and the Internet for researching daily.
• Liaising with local & International suppliers about Pool Equipment info & price negotiations.
• Register for a Trade Fair or Seminar for the company (only for the MD & Head of Engineering team).
• Travel arrangements, Visa application, booking an Air ticket, and accommodation for
MD, including handling reimbursement expenses from a business trip with Finance after finishing the trip.