• Lead the AR team and responsible for the completeness, accuracy and timeliness of the billing to customers and regular sending of Statements of Accounts to the customers.
• Maintain proper records of all customer contracts and information, noting the agreed services, cost, and payment terms.
• Reconcile any discrepancies identified in the contract against billing and support documents and attachments.
• Liaise with the internal and external stakeholders on billing inquires and timely resolution of billing disputes to support timely collections from customers.
• Handle all aspect of receivable collections and conduct follow up efforts when customer’s payments are near due or exceeded the agreed payment terms.
• Monitor payments made by customers and prepare accounts receivables vouchers/receipts.
• Ensure prompt and accurate recording into the accounting system.
• Provide weekly updates and reporting on aged receivables.
• Prepare/Review monthly bank reconciliation and cash balance.
• Perform regular review of outstanding receivables and assessment of allowance for Doubtful Debts.
• Prepare output VAT report, Withholding Tax Certificate.
• Perform Balance sheet reconciliation for certain accounts.
• Develop and train staff through coaching, training and personal development.
• Accounts Receivable - Invoice issued, Billing note submit, payment follow up and money collection, AR aging report and monthly Banks reconciliations.
• Accounts Payable and Treasury - Daily payment preparation by cash, check, bank transfer to hotels, tours operators to both of local and overseas vendors. Maintain concur system and process travelling fees and entertainment claims and to ensure disbursements are in compliance with corporate procedure. Process the report of PND 3, 53 and PP30.
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RESEVATION SUPERVISOR, TROPICAL VACATION, PHUKET
TROPICAL VACATION CO., LTD
PHUKET
สำหรับสมาชิกเท่านั้น
Daily deal with Travel Agents, Hotels, and clients. Booked and arranged tours and transportation. Solved problem to ensure that clients met their satisfaction and got the best experienced for their trip in Phuket.
SENIOR GUEST SERVICE AGENT, PHI PHI ISLAND BEACH RESORT
YEAR 2004 – YEAR 2008
• Welcome guests and assist in checking them in, helping move luggage and guiding guests as needed.
• Answer inquires and provide information clearly and efficiently.
• Complete transactions while handing money responsibly and counting count change accurately to prevent errors.
• Led service staff with customer satisfaction rates consistently.
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