ตำแหน่ง Operation Assistant Manager

บริษัท Samui Villa & Homes

ที่อยู่บริษัท 119/39-40, Chaweng, Koh Samui, Suratthani

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Supervise the team that all standards and quality requirements of company are being held to a top level to meet the customer’s expectation.
• Organization of fiscal documents and monitoring cash flow in each villa.
• Overseeing inventory, distributions of goods and facilities layout.

ตำแหน่ง Executive Assistant Hotel Manager

บริษัท Elements Boutique Resort & Spa

ที่อยู่บริษัท Talingngam, Koh Samui, Suratthani

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Responsible for overall the resort, review to make sure all standards and quality requirements of hotel are being held to a top level to meet the customer’s expectation.
• Handle complaints and specific customers’ requests.
• Responsible on OTAs market and channel manager. Review and create promotion to make sure the hotel is more attractive to the customer.
• Review daily income from every outlet.
• Recruiting, training and supervising staff.
• Manage budget and manpower.
• Planning maintenance work in room and public area.

ตำแหน่ง Assistant Front Office Manager

บริษัท Nora Beach Resort & Spa

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Assist in operation of the front office.
• Supervise the operational activities of the front desk within hotel guidelines to provide the standard.
• Assign, coordinate, and supervise work activities of Guest Service Agents.
• Ensure work is completed.
• Train and develop Guest Service Agents. Prepare staffing schedules.
• Prepare and conduct Front Desk meetings and resolve issues.
• Perform house counts and review daily arrivals, identify potential problems with rooms’ activity and take appropriate action.
• Provide information and direction to staff to achieve 100% occupancy.
• Prepare a shift briefing to communicate activities, short take training, and any problems and/or special information to the next shift.
• Perform check-in and check-out procedures.
• Take personal responsibility for correcting customer service problems.
• Review all contract rate agreement to clarify to reservation team and guest service agent team.
• Review all booking before arrival.

ประสบการณ์ทำงานอื่นๆ
- February 2551- January 2554 Reservation Supervisor at Silavadee Pool Spa Resort.