• Expand new product and maintain existing client
• Manage key account.
• Act as the point of contact for clients.
• Organize regular client meeting to discuss their requirements.
• Ensure budget and time requirement are met.
• Stay up-to-date with new features and product launches.
• Establish best practices
• Monitor and report on sales performance analytics.
• Suggest innovative ideas to increase sales and improve customer experience
• Create category strategy development & guideline, focusing on pack & place
• Manage account performance to achieve profitable sales target
• Develops key account plans and achieves overall objective in aspect of sales values.
• Ensuring customer’s demand to match with account sales forecasting.
• Ensure customer are complying contract requirements.
• Leading process of listing NPD for product launch & execution
สิงหาคม 2561 ถึง กุมภาพันธ์ 2564
Senior CRM Executive
Loscam (Thailand) Limited
วังน้อย อยุธยา
สำหรับสมาชิกเท่านั้น
• Visiting at least 20 target customers per week
• Complete weekly and monthly CRM reports (Visit plan, CRM activities, update customers and competitor information)
• Quarterly meeting with the customers under CRM’s in-chart
• Monitoring pallets on hire (POH) and Daily Hire Rate (DHR) by monthly to provide the info of pallet movement and forecast the customer’s demand for peak season
• Working closely with Customer Services to ensure transactions are processed correctly, any disputes of invoice be resolved within the following month and all complaints are solved by agreed timeline
• Meeting with CS and Ops once a week to review our services and settle the issue for customer satisfaction
• Providing training programs for Pallet Control System to the customers under CRM’s in-chart
กุมภาพันธ์ 2559 ถึง กรกฎาคม 2561
SALES ENGINEER
Siam Machinery and Equipment Public Co., LTD,.
บางปะอิน อยุธยา
สำหรับสมาชิกเท่านั้น
• Focusing mainly on sales, including order handling through developing and launching new products, implementing sales strategies to achieve sales target.
• Managing products/services to meet the sales target and company’s objective.
• Maintaining and up-selling products and services to existing customers.
• Coordinating with the technical team and end users in order to make successful projects.
• Visiting customers to propose the presentation of product technical specification which could match parts requirement for their company.
• Recording sales report and order information submitting to sales manager.
• Maintaining good relationship regularly with existing customers.
• Creating new customers to expand business and increase sales volume.
• Making responsibility for the coordination of delivery plan, production and service for the various customers.
• Meeting with customers on-site to review specifications and requirements, present and discuss the company's proposal.
• Providing timely input on sales forecasts to sales manager and all concerned department.
• Monitoring and controlling the KPI and ISO documentation of Marketing department