-Respond and communicate with customers via live chat on an E-commerce
platform.
-Track customer complaints on each platform and reach out to provide
assistance.
-Collect customer feedback and share it with Product, Sales, and Marketing
Teams.
ประวัติการฝึกอบรม
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (พอใช้) อ่าน (ดี) เขียน (พอใช้)
ไทย คำ/นาที อังกฤษ คำ/นาที
-Proficient in Microsoft office (Word, PowerPoint, Excel)
-SQL / SPSS / Python / R studio
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
1. "Hobbeanie", project about Design Thinking business
Business model ideas that are practical under the COVID-19 pandemic situation.
2. "Influential Factors on Purchasing Cancer Insurance in Bangkok", graduated project
To study the relationship of marketing mix factors (7Ps) with purchasing decisions of cancer insurance plans and to study the relationship between demographic factors and public relations affecting the purchase of cancer insurance.
3. "Consumer Behavior of Food Delivery Purchasers Through Website in Bangkok area", project about using SPSS
To study the relationship between demographic factors and purchasing decisions from online food delivery companies via the website.
4. Investment portfolio management using the theory of Markowitz (Modern Portfolio Theory :MPT)
Create a framework for risk and reward analysis and the relationship between the two stocks.
5. Business plan about an application to find people to share products and services
Applying knowledge in business such as financial statements, personnel allocation, and business planning.
6. "Emo Watch", a project about Creative Thinking