- Contract between other department store in company about workflow and product.
- Following office workflow procedures to ensure maximum efficiency
- Supporting other teams with various administrative tasks
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Call center
Teledirect Company
United center building 42 floor , Srilom , Bangrak, Bangkok , AIS mobile care
สำหรับสมาชิกเท่านั้น
- Provid general information relating to Package AIS Mobile care
- Handle customer inquiries, complaints
- Update Products & Services information
4. Chubb Samakkey Insurance Ltd.
Address : 399 Sukhumvit Road , Intetchange 21 Building
26 - 30 Fl. KlongtoeNua ,Sub - district, Wattana District, Bangkok 10110 , Tel. 029550205
Duration : July 17 ,2017 - Jan 03 , 2018
Possition :Telesale
Ressponsibilities :
- Sale about insurance product by telephone
5. One to one contacts Ltd.
Address : 1 EastwaterBldg 10-12 Fl. Vipavadeerangsit Soi5 Jatujak , Bangkok 10900 Tel. 02685000 , 026851561
Duration : May 30, 2016 - June 30 , 2017
Position : Call Center (Gsb)
Responsibilities :
- Provide general information relating to Card Product
- Handle customer inquiries , complaints, and solve the problem with prompt, accurate and courteous replies over the phone.
- Update Products & Services information
6. TMB bank
Address : 3000 Phaholyothin Rd, Bangkok 10900
Tel. 0-2299-1111
Duration : June 16 , 2011 – March 1 , 2012
Position :Customer service officer / Teller
Responsibilities :
• Give counsel and service to customer about cash deposit , withdraw money, cheque , exchange money
• Give counsel about product of bank and new promotion
• Handle customer inquiries, complaints, and solve the problem
• Update Products & Services information.
7. Insurance Muangthai Ltd.
Address : 250 ThanonRatchadaphisek, HuaiKhwang, Bangkok 10310
Tel. 02 276 1025
Duration : July , 2010 – June , 2011
Position : Financial Planner
Responsibilities :
• Give counsel & service to customer about financial planner
• Sale about insurance product
8.Citibank
Address : 399 Sukhumvit Road, Interchange 21 Building (Asoke Intersection)
KlongtoeyNua ,Sub-district, Wattana District, Bangkok 10110 ,Tel. 1588
Duration : July 16, 2007 - March 31, 2010
Position :Citiphone Banking / Call Center
Responsibilities :
• Provide general information relating to Card Product & Banking Product.
• Handle customer inquiries, complaints, and solve the problem with prompt, accurate and courteous replies over the phone.
• Achieve the departmental goal and objective.
• Initiate sales after handing daily incoming calls.
• Analyze and determine on Temporary credit line extension based on the customer profile and criteria definition.
• Handle the charges dispute inquiry and take the whole process to ensure the reply delivered with prompt accuracy.
• Identify service inefficiencies and report to the Team Leader.
• Update Products & Services information.
9. GE Cappital (Thailand) Ltd.
Address : 87/1 Cappital tower Allseasion place 1-6, 8-11 floor
Whithayu road , Lumpini , phathumwan, Bangkok , Tel. 0-2627-8000
Duration : October 16, 2004 - July 15, 2007
Position : Customer service / Call Center
Responsibilities :
• Provide general information relating to credit card & other product of company.
• Identify service inefficiencies and report to the Team Leader.
• Handle customer inquiries, complaints, and solve the problem with prompt, accurate and courteous replies over the phone.
• Achieve the departmental goal and objective.
• Initiate sales after handing daily incoming calls.
• Handle the charges dispute inquiry and take the whole process to ensure the reply delivered with prompt accuracy.
10. CP Oil Ltd. (7-Eleven)
Address : 283 Sriboonreung 1 tower , Srilom road, Bangrak
Bangkok 10500 , Tel. 02 6779000
Duration : June , 2004 - October, 2004
Position : Assitant Manager Branch of 7-Eleven (Trainnee)
Responsibilities :
• Preform cashier , scans the goods through a machine called a cash register that the customer wishes to purchase at the retail store.
• Give service& sale about goods to customer in store.
• Handle customer inquiries, complaints, and solve the problem.
• Preform about order & arrange goods.
• Preform about cleaner
Refferences
• Mr.Techit Jitavimol ,Head of Coordinate Officer Possition of Sirivatana Interprint Public Company Ltd.
Tel. 02 6755600 , 098 2582162
• Mr. TawanAmartayakul , District Manager Position of TMB bank (Phayathai)
Tel. 023545052-3 , 02-299-111 Ext. K. Tawan
• Mrs. SunitraSatetabut , Manager Position of GE Cappital Ltd.
Tel. 0-2627-8000 Ext. K. Sunitra , 081 6572043
• Mrs. SuwasaTreepathomwongyot , Manager Position of Citibank (Call center)
Tel. 1588 Ext. K. Suwasa , Tel. 081-9192630
• Mrs. Supaporn Pitak , Supervisor of telesale In Chubb samakey Insurance