• To advise cargo readiness to overseas network agent and follow up shipment.
• To review shipping document as well as provide overseas agent the instruction of BL draft.
• To coordinate with insurance agent for issuing policy (freight insurance).
• To follow up and check the correction of the documents (Pre-alert).
• To submit manifest to carrier/ co-loader at destination side and provide freight invoice to customer.
• To arrange and coordinate with customs broker and concern parties to proceed the shipment until end job.
• To solve operation problem and decision if any case.
• To issue billing note and do payment that involved.
• To check correction of P/L and provide monthly report to customer.
•Handle customer inquiries, prepare quotations, and other
documentary requirements.
•Prepare reports on a daily, weekly and monthly basis.
•Approach (visit, call, email, etc) the customers both new
customers and existing customers in purpose of achieve the
customer requirement prior to offering service.
•Handle airfreight, sea freight and sales inquiries from
customers