• Check-in and service desk, boarding and arrivals, baggage lost and found, VIP meet and greet service and porter-wheelchairs.
• Prepares aircraft for flight and passenger acceptance.
• Work as a team with all departments to quickly and efficiently process customers and their baggage and explain boarding process to ensure on time departures.
•Assisted elderly, disabled, or young passengers to board or depart from airplane
• Maintain a friendly, positive attitude when resolving issues that arise with distressed passengers, while providing positively outrageous service to ensure the success.
• Ability to investigate and respond appropriately to inquiries resulting from distressed customers whose situations have caused them to be inconvenienced in some way.