- Handle Marine and Trade Credit (Fronter) Insurance.
- Handle Property (Package), Fire, Public Liability, Co-
Insurance.
- Manage the delivery of customer claim notification and coordinate with concerned parties (Broker, Agents and Claims Adjuster and Surveyor) to arrange a cargo inspection / survey.
- Provide supporting claim document lists to insured including give advice / feedback to ensure prompt delivery of customer services.
- Reviewing and verifying accuracy on insurance claim adjustment and terms and conditions of insurance policy and ensuring that all claim requirements are met including provide claim consideration to insured.
- Prompt and accurate processing of all concerned parties requests.
- Ensures timely feedback of all claims follow up.
- Pro-actively collaborate with other departments on issues related to claims.
- Manage efficiently all pending cases to ensure desired customer experience is delivered to customers within target TAT.
- Performs other responsibilities and duties periodically assigned to help meet operational related requirements.
- Coordinate with concerned parties (Insurer, Broker, Consignee and Operation Division) to arrange the cargo inspection / survey.
- Checking, correcting and issuing survey report to the principals.
- Follow up with clients to update the claim status / claim intention to the principals.
- Review claim documents, summarize claim details and adjusted the claim for the principal’s consideration.
- Arrange the salvage bidding / salvage sale to minimize the insurer’s cost.
- Update the status of the pending / outstanding files to Manager.
ประวัติการฝึกอบรม
สิงหาคม 2564 ถึง สิงหาคม 2564
MDD Forensic Accountants
MDD Academy Webinar, Calculating the deductible
กรกฎาคม 2564 ถึง กรกฎาคม 2564
Thai General Insurance Association
Knowledge Sharing Session (General Average)
มกราคม 2564 ถึง มกราคม 2564
MDD Forensic Accountants
MDD Academy Webinar, Basic Principles of Business Interruption
ความสามารถ
ความสามารถทางภาษา
พูด (ดี) อ่าน (ดี) เขียน (ดี)
พูด (พอใช้) อ่าน (ดี) เขียน (ดี)
ไทย 40 คำ/นาที อังกฤษ 40 คำ/นาที
1. Microsoft office applications
2. Negotiation Skills
3. Interpersonal communication and teamwork and able to work independently.
4. Problem Solving
5. Innovation and Self-improvement
6. Good organizational and ability to manage time and tasks to a deadline.
7. Flexibility