Provide advice and solve problems for customers using True’s products and services through telephone channels
พฤษภาคม 2559 ถึง มิถุนายน 2563
Passenger Service Lead Agent (LPSA)
Worldwide Flight Services Bangkok Air Ground Handling Company Limited (BFS)
สำหรับสมาชิกเท่านั้น
- Assist passengers and perform required transactions at Check-in counter and at the Boarding gate
- Perform Check-in procedure and provide flight information to passengers
- Perform Customer Service to collect Excess charges and other Miscellaneous charges
- Perform Gate Controller to control and ensure flight smooth depart on time
- Monitor new joiner and junior staff performance to ensure smooth operations
- Assist Supervisor to lead the team handle with disrupt flights (Flight delay or Aircraft on Ground)
- Assist new joiner staff as buddy and assist in their on job training and knowledge
- Coordinate with inner and outer organization for smoothly operation of every flights
- Perform Baggage Service Agent, assist passengers with missing/delayed or damaged baggage
สิงหาคม 2555 ถึง เมษายน 2559
Outbound Tour Operator and Tour Leader
Fair Holiday Company Limited
สำหรับสมาชิกเท่านั้น
- Create tour programs and present to customer
- Lead tour group to foreign country
- Assist customers at the airport on departure date