1. Billing & payment project management
2. Finding solutions for solving billing issues, for example when a customer does not receive an invoice.
3. Encouraging customers to make payments on time, providing several billing and payment channels for more convenience and easier access to the company services.
4. Handle customer problems by approaching them directly or by creating surveys to get the customer's objective opinions for improving the level of service.
5. Negotiate payment transaction pricing with partners such as banking channels and payment gateways and proceed with the contract agreement.
6. Negotiate directly with printing companies for printing and billing price and delivery procedure.
7. Additional Business requirements and liaising with IT to further develop billing function.
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Project management
Flash express.co.th
161 Unilever House Building, 7th and 8th Floor, Rama 9 Road,Huai Khwang, Huai Khwang, Bangkok 10310.
สำหรับสมาชิกเท่านั้น
1. Project leader
2. Expand Drop-off location for more convenience. Customers drop their parcels off at stations such as PTT station, Big C Shopping Center, TOT shop, etc.
3. Cost of project management, break event point.
4. Negotiate with a partner with benefit-sharing and contract agreement procedure.
5. Monitoring system issues, which will affect partner and customer, including improving the application function for partner and customer for more convenience.
6. Conducting a campaign and creating promotional advertisements. Encourage project volume and create customer awareness such as online promotion by Facebook and Line. Using website banners and offline promotion by poster, vinyl, etc.
7. Monitoring on-time pick up and delivery including analytical customer behaviors.
8. Monitoring, Track & Tret delivery of a parcel, damage, loss, and compensation.
9. Monitoring and matching competitor pricing in the express logistic market.