• Set goals and product sales and take action to achieve the goals set.
• Create Innovation or new approaches to selling. Including exploring markets that can support the products to be sold.
• To achieve sales target by expanding new customer base and retaining old customers.
• Solve sales-related issues and decisions that affect and sell sales.
• Ensure the prioritization of workflows, including tasks that are important.
• Provide coaching and consulting with sales team.
• Collect data and analyze sales and marketing.
• Coordinate and build relationships between customers and the company.
กันยายน 2561 ถึง เมษายน 2563
Soft Service Solution Manager ( iFM & Center of Excellence )
Solution Design
• Update the work schedule to be appropriate.
• Create a new work plan to support changes.
• Training new work plans for employees to understand and operate correctly.
• Ensure the work procedure and processes are implemented correctly.
New contract
• Surveying the area to specify the number of employees suitable for the area.
• Prepare work schedules according to work area appropriately.
• Create work plans that are appropriate for the week, month, and year.
• Prepare KPI for cleaning and security.
• Prepare monthly report forms for cleaning and security.
iFM
• Prepare proposals for facility management with sales team.
• Prepare costs for sufficient management.
• Attend meetings with contractors to prepare for the receive of the building management system.
• Prepare work schedules for building management.
• Create work plans that are appropriate for building management.
• Prepare KPI for building management.
• Co-create a building user manual.
• Jointly prepare the building management standard manual
• Ensure the work procedure and processes are implemented correctly.
• Planning Resource Management
• Planning work with Makro for opening a new branch
• Generate additional turnover and profit by extending the scope of services delivered to these clients
• Maintain/ improve services quality through agreed services standard
• Build client relationship
• Retain and provide business solutions among Makro group.
• Maintain/improve service quality through service agreed standard.
• Develop long term partnership with client
• Implement Smart clean concept among Makro group
• Monitor day to day operation and find solution to execute on time
• Manage, motivate and develop people in accordance with PCS policies.
• Implement quality audits to achieve continuous measured improvement.
• Implement benchmark of service costs and performance to inform the continuous improvement program.
• Ensure the work procedure and processes are implemented correctly.
PCS SECURITY AND FACILITY SERVICES LIMITED
Duration: March 2011 – June 2013
Responsible as Auditor
MAINSTAY PROPERTY SOLUTIONS
Duration May 2009 – March 2011
Responsible as Sale and Operation Executives
Duration: 1 May 2008 – May 2009
Responsible as Auditor (same responsibility as above-mentioned)
Duration: Year 2007-2008
Responsible as Section Head – Set up Team
Duration: Year 2004-2007
Responsible as Site Coordinator