• Receive and manage aftersales complaint case from the inbound customers (BMW/ MINI / BMW Motorrad)
• Escalate, coordinate and follow up with the relevant authorized dealer in order to clarification their repairing history to find out the solution to resolve the issue.
• Verify and consult along with the internal team (i.e., technical team, warranty team, parts and logistics team, product team etc.) in order to confirm the information and condition to the customer or dealer to be understand in the same directions.
• Etc.
เมษายน 2562 ถึง กันยายน 2562
Lounge Attendant
Qatar Airways Premium Lounge
Suvarnabhumi Airport, Samut Prakan Thailand
สำหรับสมาชิกเท่านั้น
• Pre-check the passenger’s list of the flight and conclude the report to the manager.
• Greet passengers as they enter the lounge and introduce them to all aspects of the lounge product, advising them all available services and offering assistance where required to maintain customer loyalty.
• Assist the operational staff in a proactive manager, to ensure passenger needs are met by undertaking.
• Etc.