• Answer questions and recommend products to customers (on various social media and E-mail)
• Fill out the customer's order (receive PO)
• Follow up purchase order confirmation from vender and issue purchase order
• Create related reports and documents
• Take care and monitor customer complaints
• Answer questions and recommend products to customers on various social media (Lazada / Shopee / Facebook / Line / etc.)
• Fill out the customer's order (receive PO)
• Write and upload product content
• Write down important situations encountered each day Which is beyond expectations
• Follow customer comments on various Social Media
• Manage tracking refunds Including returns from customers
• Take care and monitor customer complaints
• Daily raising of invoices
• Liaison with Accounts Receivable
• Regular communication with external and internal stakeholders
• Processing invoices and credit notes
• Weekly/monthly report keeping