Greeting and welcoming company guests/Providing administrative support in accounting office regarding taxation, accounting and client’s social security adjustment/Sending emails, managing executive schedule/Answering phone calls and communicating with clients/Translate clients’ inquiries and interpreting conversations
สิงหาคม 2562 ถึง พฤษภาคม 2563
At Your Service (Operator)
JW Marriott Phuket
Phuket, Thailand.
สำหรับสมาชิกเท่านั้น
Responsible for incoming calls for 3 Marriott properties- JW Marriott, Marriott Vacation Club and Marriott Maikhao Beach Club/Recorded guests requirements into the system, prepared documents and guest reports/Received room service orders, restaurant reservations, guests inquiries/Assisting in Lost&Found process including delivery information/Booking hotel guest’s transportation i.g.airport transfers&hotel shuttles.
เมษายน 2561 ถึง กุมภาพันธ์ 2562
Guest Service Agent
Centara Grand Beach Resort Koh Samui
Koh Samui, Surat Thani
สำหรับสมาชิกเท่านั้น
Responsible for greeting visitors and delivering exceptional guest service assistance/Checked in-out, escorted guest to their rooms and provided hotel information regarding room facilities, service and local attractions/responsible for guests inquiries to ensure comfortable and pleasant stay/Assisted with complaints and seek solutions immediately in timely manner/Undertook front office duties, completed and maintain incident reports and other reports requested by management.
I also had experience as a guest service agent at Sensimar Koh Samui(The Coast Koh Samui) from December 2016-April 2018 (The last position was reservation officer).