-Maintaining a positive, empathetic, and professional attitude toward customers at all times.
-Responding promptly to customer inquiries.
-Communicating with customers through various channels.
-Acknowledging and resolving customer complaints.
-Knowing our products inside and out so that you can answer questions.
-Processing orders, forms, applications, and requests.
-Keeping records of customer interactions, transactions, comments, and complaints.
-Communicating and coordinating with colleagues as necessary.
-Providing feedback on the efficiency of the customer service process.
มีนาคม 2560 ถึง เมษายน 2561
Bartender
Pathumwan Princess Hotel
Bangkok
สำหรับสมาชิกเท่านั้น
เมษายน 2561 ถึง กันยายน 2564
Bartender
Indigo Hotel
Bangkok
สำหรับสมาชิกเท่านั้น
FRONT OFFICE RESPONSIBILITY: MIXING BEVERAGE USING AN EXTENSIVE RANGE OF INGREDIENTS, PROVIDING A POSITIVE AND FRIENDLY GUEST EXPERIENCE BY INTERACTING WITH PATRONS,
BACK OFFICE RESPONSIBILITY: BALANCING CASH RECEIPTS, PLANNING BAR MENUS, CREATE MENU ENGINEERING FOR NEW PROMOTIONS, COORDINATING WITH ACCOUNTANT, SUMMARY MONTHLY REPORT, MAKING DOCUMENTS FOR TRAINING INFORMATION WITH HR DEPARTMENT.