Quality management system (ISO,GHP,HACCP,BRC etc.)
• Defines prospect list and develop new customer.
• Retain existing customer.
• Contact existing and non-existing clients as plan.
• Managing incoming calls and customer service inquiries
• Giving information to clients (responding to enquiries) over the
telephone about company services and forwarding all necessary.
• Identifying and assessing customers’ needs to achieve satisfaction. • Recording all client details and required follow-up and results of
follow-up on the database.
• Effectively co-ordinate client needs and other information with all
other members of the Sales team and other divisions.
• Support to auditor and support to management as assignment.
• Prepare quotation/proposal for clients.
• Follow up the pending quotation.
• Follow up P/O from client and send to team.
• Quickly response with client requirement and other solve immediate
problems.
• Coordinate with the certification body.
• Make a certificate (with the AI program)
• Administrative revenue and income of each branches (to manage good of rental income and reduce vacant to be the less)
• Administrative & optimize occupancy rate and full-fill in vacant area of Leasing 90% occupancy.
• Renew contracts under the due date and coordinate with tenants to
strictly operate as business rule.
• Speed and follow up collecting current debt to 30 days bracket. • Coordinate with internal & external department.