- Overview of the handling of returns under the company policy.
- Coordinate with the transportation way to store products of customers.
- Check the details of the product that the customer has sent the matter to do the return.
- Coordinate with customer service centers
- Coordinate with the warehouse regarding product storage and issue credit memos.
- Prepare a summary of products for customers and monthly sales
- Contacting the plant Sales and then coordination with the transportation of the various third party.
- By Get product information from a Dealer or store various information about the system to be returned to the company and notify the shipping company to get the shop back to the shop next to the Billing.
- Sale and coordinate with the product in question and or not Return Product , Transportation to issue a receipt to return the factory.
- Transport planning DO Online Delivery in TMS
- Online Truck fleet arrangement by co work with WMS outbound/inventory.
- Control LSP loading and delivery on time.
- Control LSP Delivery on time (IOD,POD)
- Solving problem LSP cargoes delivery process
- Arrange shipment for return cargoes on time by co-work with WMS RTN/inventory.
- Improvement LSP quality of work.
- Prepare data and analysis online delivery data.
- Control LSP working follow WI.