# Screening for credit quality to be in accordance with the company policy
# Driving employees in the team to work towards their goals and achieve the highest
efficiency in all channels
# Find new customer groups to increase the number of customers according to the approval
of the company
# Procedures for considering and approving credit limits that are suitable for target customer
and inline with the company's policy.
# Driving team is boost up sale volume for hit target
# Maintain man power on alternative sales channel
# Research a new group customer for approval from the bank
# Motivate team and tracking team to hit target
# Training and supporting team always for review credit criteria
กรกฎาคม 2556 ถึง ธันวาคม 2556
Assistant Vice President Telemarketing Acquisition
# Driving team is boost up sale volume for hit target
# Maintain man power on alternative sales channel
# Motivate team and promote team to hit target
# Solving problem, support and connect between sales agent and NA. to approval loan
Company name : Citicorp Leasing (Thailand) Co.,Ltd.
Working period : May 2004 Jun 2013
My responsibility is : Branch Manager
# Boost up sale volume for hit target branch and focus our portfolio along the risk
business to separate from data information customer is staff or self employed such
as salary income/average income, gender, age, education, position also business type
to work status and database to direct contact.
# Control target group non-performing loan accounts is reduced application to effect
with our compay. Especially self employed group is not registration. For self
employed registration is working process to site visit business and analyst about
opportunity to growth and limitation in the future. Under regulation margin factor
and manage to 25% on portfolio.
# Promote program to support booking high quality accounts from opening booth
event at the electricity generating authority of Thailand or Singha Corporation
Co.,Ltd. by target group salary income 30k up to 50k and salary income 70k up
because this group is target group to a good settle and have capability payment
a good quality continuously.# Observe and analyze competitors product for benchmarking, including to criticize
constructively. The offer a special program to preserve the money state is
debtconsolidation or balance transfer program to safe liability of customer and
introduce program approved within 1 hour for customer target group. Especially
group top 3000 need to meet target shape 70% on portfolio.
# Motivate staff always search for a good customer from tracking data portfolio on
step by step and man to man about approved and rejected, segment salary income
compare with target group. And admire for working process successful on target
always training and update criteria on huddle meeting every morning with them
#Pushing staff to control always portfolio from planning awareness call for risk
grouping and happy birthday calling to a good customer for connect relationship
with the customer.
# Participate in the distribution channels and deliver trainings for its associate.
control mechanism about credit analyst to compare with credit bureau from
maximum loan, payment history, total liability and enquiry on lastest 6 months
before to decision case with the customer for manage collection and revenue target.
# Monitor productivity, profitability and change in product mix, and also recommend
necessary actions to achieve target.