- Internet
* Set Config Modem
* Set Load Balance
* Support Internet Seting
- RenderFarme
* Manage RenderFarme All 37 RenderFarme
- Support Hardware User
- Support Software User
บริษัท สามารถคอร์ปอเรชั่น จำกัด (มหาชน)
99/1 หมู่ 4 ชั้น 35 อาคารซอฟท์แวร์ปารค์ ถนน แจ้งวัฒนะ ตำบลคลองเกลือ อำเภอปากเกร็ด จังหวัดนนทบุรี 11120
ตำแหน่ง : Key Responsibilities : IT Technical Support / Remote Site
- Be Team leader for AD Migration Project
- Maintained Local Area Network availability and supported all computers to connect it stably.
- Controlled and update H/W and S/W inventory in SAMART Corporation.
- Controlled and audit software license using for all SAMART users.
- Initiated services catalog for SAMART IT services
- Solved application software problems for all SAMART users such as SAP/R3,Setoss,Cognos,etc...
- Solved hardware problems for all SAMART users such as printer,computer desktop,etc...
- Researched and tested new open source software for using in SAMART group.
- Participated in difining software standard for using in organization.
Service Desk
- Solved the problems for the user by phone and remoting.
- Opened, assigned, resolved, closed and followed Ticket by using Program Remedy Support
- Basic supported and solved the problems through the phone and remote such as
- Hardware desktop client problems
- Active directory join domain to system problems
- Email lotus notes client and webmail problems
- SAP application and NLITE problems
- Internet proxy and MSN problems
- Setoss, Gass, RMS, Time Stamp, Jade problems
- Printer server Ricoh problems
- Network problems such as router, switch, hub, wireless lan, VPN Metro lan
- Software license and free license problems
- Symantec Antivirus problems
- Monitored facility system such as electrical system, computer backup.
- Monitored security Datacenter such as fire protection and Measurement system and prevent moisture by using Vesda ,Micra100 ,FireAlarm ,FM200 ,Halotron fire extinguisher, measurement system and prevent moisture for water sense and Adjust humidity and temperature of air-conditioner.
- Monitored CCTV of CIT and I-mobile Shop.
- Monitored access control system for time attendance at work
- Monitored server of datacenter system
- Backup tape server and Tape IBM SAN
- Do report program remedy support, SAP application, and Setoss
- Checklist datacenter as timely