Over all about Front office , reservation, and management Department
- Responsibility for FO and Reservation team
- Monitoring all FO & RSVN job duties
- Manage staff in work shift and organization plan
- Resolve all guest's issue and problem
- Handling with guest's compliant and give satisfaction for customer
กรกฎาคม 2560 ถึง มกราคม 2562
Asst. Front Office Manager
Fail Resort Chiang Mai
Mae Rim, Chiang Mai , Thailand
สำหรับสมาชิกเท่านั้น
Managing and training the GSA team , Heading of department , organizing all the plan for FO team
, and respond for Sale & Reservation , OTA jobs
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Front Office Supervisor
Paradee Resort (The Sixth Heaven!)
Koh Samed, Rayong, Thailand
สำหรับสมาชิกเท่านั้น
-Customer Satisfaction (Handle guest's feedback, complaining, and social networking)
- Showing initiative and problem solving for the customer
- Representing the customer with warm service mind
- Team leading and training all the FO staff