ตำแหน่ง Guest Service Officer.

บริษัท Boss Suites Nana Hotel, Bangkok, Thailand.

ที่อยู่บริษัท Bangkok, Thailand.

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 Highly experienced in greeting and registering guests with cheerful and pleasant voice.
 Knowledgeable VIP Guests, returning guests, corporate, Guests membership etc.
 Responsible for guest accounts, including authorizing payments, guest refunds, room charges, and room adjustments.
 Managed room service phone lines and multi-phone lines while processing other transactions.
 Communicated with housekeeping and other departments to ensure proper guest experience
 Practice teamwork, create a positive work environment, greet fellow employees.

ตำแหน่ง Resort management.

บริษัท Chaipura Resort

ที่อยู่บริษัท Trat, Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 Functions include payroll management, inventory, owner statements and marketing communications, billing, employee insurance, employee scheduling, etc.
 Directly responsible for the operations of the front office, housekeeping, laundry, security, valet parking, bar and restaurant.
 Answer inquiries regarding hotel services and registration by telephone, email and in person providing information about services available in the community and responding to guest complaints.
 Online sold room reservations and made changes to existing reservations in a knowledgeable and timely manner.

ตำแหน่ง Guest Service Agent.

บริษัท Ibiza house and Rawianda villas

ที่อยู่บริษัท Krabi, Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
 Welcome guests as they check in and out and perform necessary services
 Review arrivals and departures, Receive and acknowledge reservations and cancellations
 Respond and take action on guest complaints and problems
 Assure front desk is manned and maintained at all times
 Arrangement any activities tours or travel ticket for guests

ประสบการณ์ทำงานอื่นๆ
Intern Receptionist Jun, 2016- Nov, 2016
Bansomdejchaopaya Rajabhat University
• Greet and welcome guests in person and on phone; Answer and direct inquiries to designated department.
• Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.
• Manage front office reception area by cleaning and organizing lobby and visitor lobby.