1.Overseeing, supervising, and managing the day to day assigned function Premium Service and back office administrative duties.
2.Reservation and Responds to communications from customers agencies by E- mail and telephone (Type of service and pricing).
3.Meet and Greet passengers at the appointment gate
( arrival or departure ) to fast-track immigration.
4.Coordinate to all concerned functions ; Airline, Hotel, Agency, Other information to ensure service meets standard.
5.Handling customers complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customer.
6.Provides completed Private Airline handling service.