- Answer phones and assist customers in making, altering, or canceling reservations
Respond to emails with reservation information, confirmations, and additional details
- Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
- Answer questions regarding rooms, facilities, rates, and events
- Accurately record customer information and charge credit cards upon successful reservations
- Upselling upper room or additional benefits to increase room revenue for hotel.
- Manage Reservation email and delegate some emails to another agent.
- Answer phones and assist customers in making, altering, or canceling reservations
Respond to emails with reservation information, confirmations, and additional details
- Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
- Answer questions regarding rooms, facilities, rates, and events
- Accurately record customer information and charge credit cards upon successful reservations
- Upselling upper room or additional benefits to increase room revenue for hotel.
ตุลาคม 2557 ถึง มิถุนายน 2561
Reservation Sales Associate
The Athenee Hotel, a Luxury Hotel, Bangkok
65 ถนนวิทยุ แขวงลุมพินี เขตปทุมวัน กรุงเทพ 10330
สำหรับสมาชิกเท่านั้น
- Answer phones and assist customers in making, altering, or canceling reservations
Respond to emails with reservation information, confirmations, and additional details
- Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
- Answer questions regarding rooms, facilities, rates, and events
- Accurately record customer information and charge credit cards upon successful reservations
- Upselling upper room or additional benefits to increase room revenue for hotel.
- Responsible for morning & evening reports
- Guest Service Agent at Mode Sathorn Bangkok Hotel (มีนาคม 2557 - ตุลาคม 2557)
- ฺBanquet Bartender (ตุลาคม 2556 - กุมภาพันธ์ 2557)
- Trainee for Reservations Department (มิถุนายน 2556 - กันยายน 2556)