- Handling Issue, Reissue and Refund tickets by system.
- Issue invoices and receipts to agencies.
- Make necessary reports on a monthly to Managing Directer.
- Coordinate and support with agencies for provide information.
- Update information news in Japan for customers.
- Ensure that systems and processes are optimized to customer.
- Create itineraries.
- Design and promote pragramtours on social media.
- Provide information about the destination to the customers.
- Follow up and update bookings, itineraries.
- Coordinate with related deparments.
- Tour guide assistance and take care customers.