- Process reservations by email and telephone with oversea Japanese travel agents
- Manage reservations and request any clients requirements with contacted hotels
- Handle daily correspondence and respond to any enquiries from travel agents
- Meet and discuss with sales of each hotel for work arrangement as needed
- Prepare confirmation letters, invoices and monitor advance deposits on reservations
- Contacted clients both telephones and emails to offer/sell companys product
- Maintained relationships with clients by providing support information and guidance
- Prepared reports by collecting, analyzing and summarizing information
- Collaborated with team to achieve better results
- Participated on behalf of the company in exhibitions or conferences
พฤษภาคม 2558 ถึง สิงหาคม 2560
Facilities Coordinator
Sun Series Travel
30F, Unit B, Jewelry Trade Center, Silom Road, แขวง บางรัก Silom, กรุงเทพมหานคร 10500
สำหรับสมาชิกเท่านั้น
- Coordinated all Facilities activities, work direction, and support systems
- Managed the system, including receiving work request, assigning work orders, entering system data, and providing the overall system administration
- Supervised and trained new employees for reservations system as needed
- Provided administrative support to the IT and Reservations team
- Performed other duties as requested by the manager and supervisors
- Completed additional responsibilities as assigned
- Being IT support coordinator;
- Tested companys system; supervised and monitored the new system
- Reported problems to IT Developer and coordinated with IT Team to solve and develop the new system.
- Assisted staffs and clients to check and solve reservations systems problems
- Fixed internet problems, printers or related office devices
Co Van Kessel (May 1st, 2013 to April 30th, 2015) / Guide Assistant
- Supported guides and always helped customers during the bicycle tours
- Described about background tours and recommended information or other enquires
- Serviced customers with most convenience and comfortable while touring
- Maintained to look after customers when they need help such as fix or carry bicycles
- Gave first aid in case of injuries from riding bicycles and so on.