- Pre-Assistant Sale and Customer Service Manager to create sale strategy to make the course sales to parents (International Student), maintain school daily operations, and perform administration duties (Arranged Laoshi VISA). Handle and resolve facing problem. Including to, recruit new staff and provide training.
มีนาคม 2562 ถึง กรกฎาคม 2563
Rooms Controller Supervisor
Courtyard by Marriott Bangkok Hotel
Soi Mahadlekluang 1, Bangkok
สำหรับสมาชิกเท่านั้น
- Works in partnership with Revenue Management, Front Desk and Sale Department with
a focus on managing the hotels room inventory by balancing room types to enhance
revenue opportunities and deliver GPS.
- Managing guest rooms assignments for regular guest and tour group, monitoring room
availability, collaborating with the housekeeping and related department, adhering to
safety policies, and strategizing room plans.
- Supervises subordinate and resolves facing problem.
- Monitoring pre-arrival process to create smooth check in and do daily briefing to Front
office team for hotel promotion updated.
- Any task as assigned by Revenue Management or Hotel Leadership team.
ตุลาคม 2561 ถึง กุมภาพันธ์ 2562
Guest Relations Supervisor
Hotel Nikko Bangkok
Thonglor, Bangkok
สำหรับสมาชิกเท่านั้น
- Assist Executive Guest Relation Manager create Policies and Procedures for pre-opening
team.
- Manage Guest Relations Team to ensure we comply with all standards and operating
procedures and managing team roster.
- Resolve facing problem and coordinate with related Department.
- Responsible to One Harmony Membership Program. For example: Training to hotel staff
and earn points to guest account.
- Analyze customer feedback from hotel guestbook and online reviews and suggest ways
to improve ratings and reports to General Manager.
- Spa Receptionist at Fifth Evenue Thai Spa, New York USA
- Resident Service Agent at Mayfair Bangkok Marriott
- Guest Service Agent - Executive Lounge at The Westin Grande Sukhumvit
- AuPair Live in ChildCare at New York, USA
- Roadside Assistant Coordinator at Mondial Thailand Company
- Dispatcher at Arcadia Transportation Company