Responsible with in-mall music and stand by at the information counters before shopping mall hours.
Makes an in-mall's announcement according to open, close, public holidays, move car and tenant's promotion following the procedure.
Responsible for the work and time table of shuttle bus service.
Daily call to in-mall tenants for receiving their posts from 4 oclock onwards.
Record lost & found report and keep the belongings to the safe cabinet.
Do the daily, weekly and monthly reports, duty checklist and inform customer or tenant complained to the departments which concern accordingly.
Reception's staffs send daily report, duty checklist everyday
Participates and provides expertise as a member of the customer service's departmental team.
The team's objectives are develop and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the Reception Department.
Answer the main in telephone line.