- Processing customer orders and providing confirmations regarding delivery dates.
- Generating SO in the system and ensuring scheduled deliveries are carried out.
- Coordinating with planners/buyers to ensure stock availability to support customers ‘demand.
- Checking PO prices against the system.
- Carrying out tasks according to defined work/quality procedures.
- Sales Report, Coordinate and support sales team and issue the price list to customers.
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
- Respond to complaints from customers and give after-sales support when requested.
- Inform clients of unforeseen delays or problems.
- Produces reports based on the sales of employees in the sales department.
- Makes sure that sales orders are delivered in a timely fashion and according to the desires of customers.
- Preparing sales reports and other related reports for the sales manager.
- Control documents in accordance with the requirements and procedures.
- Analyze, prepare, summarize the KPI results and audit function.
- Processing customer orders and providing confirmations regarding delivery dates.
- Accurate and on time order entry and order tracking.
- Issue invoice and the process of accepting billing checks.
- Manage sticker cutting to minimize scrap
- Save documents, complaints and claims from the customer into the system. to the process of correction and improvement
- Issue a credit note document to the customer when the quality department accepts it in the system.
- Coordinate the import-export department to deliver the goods according to the needs of the customers.
- Schedule deliveries to customers on a daily basis.
- Store documents within the department for easy searching.
- Coordinate requests from sales to deliver samples to customers.
- Effectively answer all consumer enquiries in an efficient and timely manner.
- Effectively answer customers’ queries regarding general product information, pricing enquires, stock ability, unit of sale and stock returns.
- Manage stocked sticker roll sizes as salable sizes for speedy delivery upon customer orders.
- Support to customers requirement
- Create Sales Report, Coordinate and support sales team.
- To develop and maintain good relations with both new and Existing customers.
- Contact possible prospects using phone, e-mail.
- Communicate with sales team to gather required information. For updating database and also keep closely relationship with Customers.
- Issue the invoice list to customers and set up the bill collecting Schedule and check pick up to match the condition.
- To be representative of company to gather issue and feedback from customers.
- Analyze and summarize Customer Profile & History and Maintains a Database of client contact information.
- Set up Company Profile and Document Sales Department
ประวัติการฝึกอบรม
เมษายน 2562 ถึง เมษายน 2562
Splendid Orga Co., Ltd.
ISO9001:2015 Internal Audit Course
กันยายน 2559 ถึง กันยายน 2559
Splendid Orga Co., Ltd.
Introduction ISO9001:2015
สิงหาคม 2558 ถึง สิงหาคม 2558
Intertek
Key Performance Indicator (KPI) for ISO9001
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (พอใช้) อ่าน (พอใช้) เขียน (พอใช้)
ไทย 30 คำ/นาที อังกฤษ 30 คำ/นาที
รถยนต์ ,
Computer Literate: Microsoft Word, Excel, Power Point, Outlook Express, Lotus Note, MFG Pro, Formula.