ตำแหน่ง Technical support manager

บริษัท SiS Distribution (Thailand) PCL.

ที่อยู่บริษัท บริษัท เอสไอเอส ดิสทริบิวชั่น (ประเทศไทย) จำกัด (มหาชน) เลขที่ 9 อาคารภคินท์ ชั้นที่ 9 ห้องเลขที่ 901 ถนนรัชดาภิเษก แขวงดินแดง เขตดินแดง กรุงเทพมหานคร 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Management task
• Manage IT staffs (11 persons) to perform to support user by training and KPI measurement.
• Develop short-term and long-term department goals to support business growth.
• Ensure the all daily operation checklist was success and all system working properly, including server hardware, software and application (AD, mail, ativirus, VPN, data backup), Internet link, WiFi (AP and controller), CCTV system, printer server and generator.
• Maintain up to date and continually improved the IT systems and security policy.
• IT Asset management and control computer, notebook, IP phone, printer and other.
• Monitor all log and response, if it related to unusual or security issue.

Technical Task

• Provide the 24x7 service on implementation and MA (corrective and preventive)
• Fortitgate Firewall implementation and installation
o Create the HA (active standby)
o Integrate with MA AD to enable authentication before access to internet.
o Export the traffic log to the external system and keep it to comply the ICT policy
• Storage NAS: Synology implementation and installation
o Integrate with MS AD to manage the user permission on file share
o Crate network bonding for improve performance and HA
o Task backup for PC, Server, Virtual Machine (VM).
• Access point : Aruba IAP with virtual controller implementation
o Create the SSID to serve difference user role to apply to the difference policy
• Internet SD-Wan: Fortigate and VMware velocloud implementation
• Backup: create the backup policy to ensure the data is protected. And setup backup and retention schedule for daily, weekly, monthly, yearly.

ตำแหน่ง Senior Infrastructure Manager

บริษัท Siam Pharmaceutical Co.,Ltd.

ที่อยู่บริษัท 171 1-2 ซอย โชคชัยร่วมมิตร แขวง จอมพล เขตจตุจักร กรุงเทพมหานคร 10900

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsibility
• Infrastructure services, as well as the opportunity to define future technical architecture
• Leading the development of a 3-year technical strategy & roadmap strategic plan
• Planning, directing, and coordinating operations of the organization's IT infrastructure. This includes network and server infrastructure, data center, data communications, and telecommunications systems.
• Ensure system security, develop and maintain back-up and disaster recovery plans and procedures.
• Directs the activities of a small team of support specialists to resolve end user hardware and software problems in a timely and accurate fashion.
• Provide production support of existing applications including: problem determination, potentially developing a work around for the problem, developing a solution, and implementing the solution. Proactively offer suggestions to improve Information Technology processes as well as business process improvements.
• Manage the all infrastructure comply with IT standard, Confidentiality, Integrity, Availability.
• Develop short/long-term group objectives for advancing site infrastructure, technological capabilities and personnel development.
• Review and approve major contracts for computer systems and information technology services (MA and PM Service).
• Vendor management and evaluation.



Accomplishments:
• Consolidate >20 physical servers to Virtual machine (VMWare)
• Improved infrastructure day-to-day operation more productive and time saving. Reprocess the infrastructure day-to-day operation from manual to automate by tool.
• Hybrid cloud solution for testing and QA environment and DR site for BCP solution.
• Improved and Data cleansing on Active directory, and Exchange. Redesign the GPO to apply on Computer and user in AD domain.
• Produced the WI or SOP for all infrastructure related (to comply with IT standard).
• 2 time a year to lead the BCP process (to comply with IT standard)
• Played a key role in the executive leadership of Infrastructure.

ตำแหน่ง IT Manager

บริษัท Rutnin Eye Hospital

ที่อยู่บริษัท 80 สุขุมวิท 21 ซอย 1 แขวง คลองเตยเหนือ เขตวัฒนา กรุงเทพมหานคร 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Management task

• Manage IT Team (Technical Support, Application Support, Network, Security, System, Programmer and Admin) to Operate Hospital Business
• Manage ERP System HIS (Hospital Information System) SSB: Front Office and Back Office
• Manage Medical equipment data interface to ERP System
• Manage the budget to fit the operation and business growth.
• Set up the KPI for control the operation team quality.
• Improve the team skill by training (technical and non- technical) and certify.
• Yearly plan and team evaluation.
• Vendor Negotiation (price and problem solve)
Technical task
• Maintain the all Hospital Business operation and infrastructure both network and system to always function.
• Network: Backup, audit and verify network configuration for reduce
downtime.
• Firewall: to protected unauthorized access to internal system and
network
• Anti-Virus: to protected internal host (client and server) from
Virus/Worm, Build security policy to control and reduce
risk and implement latest security solution
• Authentication system: this system is provide for control remote admin to server and network router and switch by two factor authentication (user name password and one-time password)
• Backup system: backup all network device (router or switch)
configuration and Firewall configuration so it can use for disaster recovery.
• Logging system: to compliance with Thailand law 2550, all system (mail server, web server, firewall, proxy server) will send log to centralize log system.
• Monitor: monitor and response for security incident, virus outbreak, hacker, attacker DDOS both internal and external part.