Organize, manage and plan training programs and facilities to ensure that all employees: pilots, technical staffs, flight operations officers and ground staffs, have the skills and knowledge to compete effectively and meet the organization business objectives.
Act as the liaison and coordinate of programmers conducted by external training partners or instructors.
Being a part of team for processing AOC and AOCR according to CAAT requirement.
Communicate with CAAT to approve or accept our training issues;
Revise and review Operation Manual Part D, submit Instructor License/Training materials/syllabus, result of the tests and etc.
Submit all relevant documents to AOT regarding the training issues.
Review existing and new programs and courses of all levels in the organization and prepare a schedule for the employees.
Review and keep all employees training records updated.
Monitor the validity of individual employees training record.
Take the minutes of weekly companys meeting, once the minutes has been approved by the Chair, circulated and published to all staffs.
ตุลาคม 2555 ถึง ธันวาคม 2560
Cabin Crew Manager, SEP Instructor / Purser
R Airlines Operated by Skyview Airways Co.,Ltd.
Terminal 4 , 4th Floor
Don Mueang International Airport
Sanam Bin, Vibhavadi Rangsit Rd.,
Bangkok 10210
สำหรับสมาชิกเท่านั้น
Responsible for the management and supervision of all Cabin Crew Department activities
Deal with CAAT regarding Cabin Safety related matter and being a part of team to prepare AOC/AOCR documents
Establish recruitment policy and selection of personnel within Cabin Crew Department
Monitor and ensure professional standard and development of Cabin Crew Department
Coordinate with relevant departments to provide work permit for an expat cabin crew document preparations
Provide the In-Flight Service equipment and Medical supplies onboard, first aid kits and emergency first aid kits
Ground Instructor Safety and Emergency Procedure Airbus A319/320/321 for pilots and cabin crews
Ensure that all cabin crews are trained in accordance with applicable regulations and standards
Ensure that requirements and procedures outlined in Cabin Crew and Cabin Crew Training Manuals are kept up to date in accordance with CAAT requirements and being applicable to regulations and standards and aircraft types.
Develop and issue revisions to all training material /programs and submit to the Authority for approval
Organize and prepare cabin crew roster including monthly roster, training schedule, covering all planned training activities including rosters and booking of training facilities
Conduct periodic audits of Cabin Crew training records, Cabin Crew Manual, Cabin Crew training Manual and any other relevant documents in addressing any audit findings concerning cabin training, including identifying the root cause of the issue, development and implementation of corrective action plan and evaluation of the effectiveness of the corrective action taken.
As an Air Purser: manage and coach the team for safety and customer satisfaction, conduct the briefing to the cabin crew regarding all relevant flight information ,report all incidents to relevant departments
มิถุนายน 2545 ถึง พฤศจิกายน 2554
Cabin Service Director / Cabin Senior / Cabin Crew
Qatar Airways
P.O. Box 22550
Doha
State of Qatar
สำหรับสมาชิกเท่านั้น
Manage the team for the quality & timely delivery of guest services & efficient productivity of operations in accordance with company standards to ensure the safety and customer satisfaction on board
Responsible for promoting the airline through the cabin crew team's performance
Provide leadership by motivating, coaching & directing the team, & assessing the individual performance of cabin crew members on board
Conduct briefings on relevant flight information to crew members, including introducing the crew and pilots & providing flight, safety and service information to passengers on board
Report all the incidents during the flight regarding safety, service and customer satisfaction
2002- 2004 : F2 ( Economy Class)
2004-2008 : F1 ( Premium Class : First/Business Class)
2008-2011 : Cabin Senior ( Economy Class in Double Aisle Aircraft and Overall responsibilities in Single Aisle Aircraft)
: Cabin Service Director ( Overall responsibilities in Double aisle Aircraft)
Aircraft Type: Airbus A300/319/320/321/ 330 /340
: Boeing: B 737/777
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