Provide a professional manner with an emphasis on hospitality and guest service. Conduct briefing and training new hires as a senior officer. Followed an executive tasks as instructed by the Executive Lounge Supervisor or Manager.
มีนาคม 2559 ถึง กุมภาพันธ์ 2560
Call Center Agent
SO Bangkok
2 North Sathorn Rd., Bangrak, Bangkok 10500
สำหรับสมาชิกเท่านั้น
Managed large amounts of inbound,outbound calls in a timely manner and responded to customers e-mail. Prioritized duties and performed accordingly, ensure guest requirements and urgent correspondence is handled immediately with speed and efficiency.
Customer service regarding ticketing and reservation system. Provided ticket at the airport according to terms, conditions and airlines regulation.
Passenger Service Trainee
at Lufthansa Services Thailand
Period: Aug 2014-Nov 2014
Job description:
Learned daily task of passenger service. Improved more safety awareness, time management skill, interpersonal skill, etc.
Waitress Trainee
at Hyatt Regency Hua Hin
Period: Oct 2013 for 1 month
Job description:
Internship program which is part of Restaurant Management. Learned how to organize and prepare all-day dining restaurant in each time to reach food & beverage standard and guest's satisfaction.