25Fl. The Offices at Central World, 999/9 Rama 1 Rd, Pathumwan, Bangkok 10330 Thailand
สำหรับสมาชิกเท่านั้น
- Documented all inquiry activities in the appropriate reporting system.
- Escalated issues to the proper help desk associate when necessary and followed up
on any escalated issues, all within a timely manner.
- Responsible for department coverage working on-call response to system alarms.
- Answered client inquiries in person, email and via telephone concerning systems and
network operations.
มกราคม 2559 ถึง ตุลาคม 2559
Service Desk
One to One Contacts Public Company Limited
99/1 Moo 4 Software Park Building 35th Floor, Chaengwattana Rd., Klong Gluar, Pak-kred, Nonthaburi 11120
สำหรับสมาชิกเท่านั้น
- Business Process Outsourcing (BPO) for PTT ICT Solution Co., Ltd.
- Respond to telephone, email, and web service inquiries from customers.
- Support and assist both domestic and international customers on general IT including
Hardware and Software.
- Remote customers desktop to performed trouble-shooting.
- Dealing with email and telephone enquiries.
- Preparing email quotations, purchase orders.
- Checking and recording order confirmations.
- Keeping track of sales targets.
- Providing data and reports to help the sales team.