- Greeting guests upon arrival and making them feel welcomed.
- Administering check-in and check-out.
- Answer over sea and handle Phone call.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
- Checking in and checking out club lounge guest
- Setting breakfast, taking, and serving order
- Assign room
- Setting welcome fruits for arrival guest
- Checking the stocks for another day
- Setting happy hours (complimentary alcohol), taking and serving order, making classic cocktails,
- Making daily reports and sent e-mail
สิงหาคม 2561 ถึง มีนาคม 2562
Guest Servuce Agent
Baiyoke Boutique Hotel
120/359 Soi Ratchaprarop 3, Makkasam, Ratchathewi, Bangkok 10400
สำหรับสมาชิกเท่านั้น
- Welcome guest and assist in checking in, checking out, and guiding guest as needed
- Complete transaction while handling money responsibly and counting out change accurately to prevent errors
- Answer calls, send additional service, and direct incoming call for guest
- Making a reservation