Assist clients in finding travel package deals for their needs, included to land services, accommodation, transfers, air travel, rail tickets, car rentals, travel insurance.
Provide competitive but profitable trips assuring that quality of tours is consistently of a high standard.
Ensure a minimum of 50% of all enquiries are converted into bookings by quick, detailed and accurate response to enquiries.
Focus on up-selling to increase revenue.
Record all enquiries and bookings.
Carry out weekly reports to Manager.
ไม่ได้ระบุ
Assistant F/O manager
โรงแรมอัมริน วิคตอเรีย เกาะสมุย
Koh Samui
สำหรับสมาชิกเท่านั้น
Welcomes visitors by greeting them, in person or on the telephone; answering or referring. inquiries.
Dealing with bookings by phone, e-mail, fax or face-to-face.
Completing procedures when guests arrive and leave.
Choosing rooms and handing out keys.
Preparing bills and taking payments.
Taking and passing on messages to guests.
Dealing with special requests from guests (like booking a tour or transfer).
Answering questions about what the hotel offers and the surrounding area.
Dealing with complaints or problems.
ประวัติการฝึกอบรม
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (ดีมาก) อ่าน (ดี) เขียน (ดี)
ไทย 40 คำ/นาที อังกฤษ 42 คำ/นาที
รถยนต์ ,รถจักรยานยนต์ ,
Proficient in Microsoft Office programs, internet and e-mail
Silver Bronze Tour Guide Licensed
Excellent leadership and problem-solving abilities
Conversation knowledge of Thai and English Well knowledgeable of Thailand History and Southern Thailand
Tour co-coordinator
Travel and tour research
Guest services
Cultural sensitivity