-Make reservations for a guest or Travel Agent
-Administer check in of all guests and maintain record of all special requests at time of arrival
-Attend all phone calls and provide all appropriate information to guests
-Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests
-Store guests' luggage and mail
-Provide directions and hours of any hotel amenities
-Complete guest check out, include giving guests their final bill and collecting payment
-Administer all guest complain and resolve all issues appropriately and within time limit
ธันวาคม 2558 ถึง มิถุนายน 2562
Passenger Service Lead Agent
Worldwide Flight Services Bangkok Air Ground Handing (BFS)
777 Moo,Nong Prue,Bang Phli,Samut Prakan 10540
สำหรับสมาชิกเท่านั้น
-To perform and lead day to day assigned function and contribute to ensure that overall passenger service operations run smoothly and efficiently
-Perform boarding and gate duties, assist and provide information to passengers, making announcements, playing a vital role by conducting security checks at gate per established regulations and procedure
-Delays and irregularities management
-Perform day to day assigned function such as well back office administrative duties