- Take care and handle Japanese customer's unexpected problems
- Provide valuable travel products and services to customers either
by face to face, telephone and email
- Manage sales targets
- Co-worked with account department for counting stock product and
Daily sales report
- Coordinate with Japanese staff and Thai staff
- Dealing with suppliers to sell their products such as thai souvenirs
- Manage group customer hotel checking-in (Guide assist)
- Responding to the customer for the pick up - drop off time and location information via the internet
- Coordinate with H.I.S head office to solving customer issues
- Input booking and customer information on company system
- Develop a work process to reach customer's satisfaction
- Calculate transfer guides control
- Experience with LINE@ account as an administrator
- Design pamphlet for product promotions