ตำแหน่ง Guest service agent supervisor

บริษัท Chongfah beach resort Khaolak

ที่อยู่บริษัท 54/1 หมู่ที่5 ต.คึกคัก อ. ตะกั่วป่า จ.พังงา

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Welcome and register guests according to check-in procedures.
- Prepare the records upon check-in.
- Assign the room and accommodate special requests whenever possible.
- Develop knowledge about other departments, their staffing, services, and hours of operation in the hotel or guest in house.
- Promptly notify housekeeping of all late check-out, early check-in, and special requests.
- Develop thorough knowledge of the software in Front Office.
- Follow the message handling procedures.
- Report any unusual occurrences and requests to the superior.
- Get information about the daily activities and meetings taking place in the hotel or guest house.
- Follow all safety and emergency procedures and how to act upon them.
- Follow accident prevention policies.
- Maintain the cleanliness and neatness of the front desk area.
- Handle every kind of requests and complaints of the guests.
- Keep properly the account of the guest for their expenses during their stay and charge them upon departure or any time they ask for it.
- Handling room changes according to availability.
- Control the issue of the room key.
- Give suggestions and comments to the direct superior.

ตำแหน่ง Guest service agent

บริษัท Aleenta beach resort

ที่อยู่บริษัท 33 หมู่ที่ 5 ต.โคกกลอย อ. ตะกั่วทุ่ง จ. พังงา

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Welcome and register guest according to check in procedures.
- Prepare the records upon check in.
- Assign the room and accommodate special request whenever possible.
- Develop knowledge about other department, their staffing, services and hours of operation in the hotel or guest in house.
- Promptly notify housekeeping of all late check-out, early check in and special requests.
- Develop thorough knowledge of the software in Front Office.
- Follow the message handling procedures.
- Report any unusual occurrences and requests to the superior.
- Get information about the daily activities and meeting taking place in the hotel or guest house.