ตำแหน่ง พนักงานตอนรับบนเครื่องบิน

บริษัท บ.ไทยเเอร์เอเชีย

ที่อยู่บริษัท สนามบินดอนเมือง กรุงเทพมหานคร

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Taking part in pre-flight briefings about the flight,the passengers and the schedule.
- Performing pre-flight checks to ensure that security equipment is working properly and that the aircraft is stocked with enough food for the flight.
- Report to the caption any incident that has endangered or could have endangered the safety of the operations.
- In an emergency situations, meticulously carrying out such appropriate emergency or abnormal procedures as may be laid down in the Standard Emergency Procedures.
- Greeting passengers as they board and directing them to their seats.
- Making sure that passengers are aware of safety procedures and demonstrating how to use emergency equipment.
- Making announcement on behalf of the captain, welcoming passengers and in any unforeseen situations.
- Giving particular attention to passengers with special needs (chidren,disabled,elders etc.)
- Monitoring the cabin frequently for the entire duration of the flight.
- Serving food and beverage, Selling Merchandise items and duty-free items.
- Performing first aid if necessary.
- Ensuring that passengers follow safety procedures in an emergency, remain calm and offer to passengers in the event of an emergency.
- Completing flight report after the journey.

ตำแหน่ง Customer Service Operations

บริษัท บ.Toyota Leasing Thailand.

ที่อยู่บริษัท อาคารอับดุลราฮิม สีลม กทม.

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Welcome and facilitated walk-in customers to operate their financial services such as ownership transfer,installment payment / tax, car insurance, confiscable case and related documents.
- Coordinate with other concerned parties such as coordinating with Toyota dealers in case of redemption to provide highest rate of satisfaction to customers.
- Be a delegate of Customer Service Operations Department in order to attend the monthly meeting with other departments and summarize the agenda to management team.
- Receive complaints and solve unexpected problems.

ตำแหน่ง Customer Interaction Center English Skills

บริษัท บ.ฺBMW Leasing Thailand

ที่อยู่บริษัท อาคารออลซีซั่นเพลส ถ.วิทยุ กทม.

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Obtains customers information by answering telephone calls; interviewing customers; verifying information.
- Providing product and services to customers such as financial services, ownership transfer,installment payment / tax, car insurance, confiscable case and related documents.
- Answer incoming calls and respond to customer’s e-mails.
- Coordinate with other concerned departments in order to follow up customer’s request.
- Performed as a coordinator between BMW Thailand and authorize dealers in case of complaint.
- Handled customer complaints and fundamental problem solving.

ประสบการณ์ทำงานอื่นๆ
Guest Service Agent (Student Trainee) at Thai Air Asia.
Responsibilities:
- Took part in Guest Service Agent team to helped senior staff verify visas and passports of passengers, facilitated passengers to the aircraft, receive documents from senior cabin crew, etc.
- Informed passengers about flight information and schedule changes.
- Stationed at Air Asia Self Check-in Machine in order to help and give advice to passengers.

Customer Service Staff (Student Trainee) at
McDonalds Lightfood and I-Hop Restaurant. Williamsburg,Virginia,USA

Resonsibilities:
- Took orders from customers from different ways such as walk-in, by phone and Drive-Thru service.
- Prepare McDonald’s menus,took orders,served meals, cleared and set up tables.
- Recommended food to customers and promoted the restaurant.

ติวเตอร์สอนพิเศษวิชาภาษาฝรั่งเศสเเละภาษาอังกฤษ