ตำแหน่ง Quality Assurance Analyst

บริษัท Accenture

ที่อยู่บริษัท Philippines

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Test applications to ensure that they meet the policy and ethical standards before being deployed
• Conduct quality reviews on the applications that have been launched to improve user experience
• Regularly provide suggestions for improvements to both the operation platform used and the policy for quality review for implementation
• Train and shadow newcomers in the review process
• Conduct QASA reviews for other colleagues‘ quality reviews across all hubs
• Translate support tickets, documents from Thai-Eng and vice versa.

ตำแหน่ง Customer Support Executive II

บริษัท Booking.com Japan

ที่อยู่บริษัท Tokyo, Japan

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Provide guidance to hotels in utilizing and optimizing the Booking.com platform including integration with their XML provider to usage
• Assisted hotels in managing and resolving issues with customer’s reservations
• Answer any incoming questions from guests
• Manage customer complaints in a professional manner
• Participate in projects that are initiated in the office such as the Work at home, Staff of the Month and Booking.com Awesome projects

Achievements
• Promoted to Customer Support Executive II in 9 months
• Exceeded all KPIs of customer/partner satisfaction as well as productivity
• Awarded Staff of the Month for August 2014, February 2015 and March 2015
• Successfully tested the work at home environment which provides a basis for launching this initiative in Asia-Pacific and Europe

ตำแหน่ง Senior Analyst

บริษัท ตลาดหลักทรัพย์แห่งประเทศไทย

ที่อยู่บริษัท 93 ถนนรัชดาภิเษก แขวงดินแดง เขตดินแดง กรุงเทพฯ 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Prepare presentations and speeches for executives
• Analyze and conduct research on new post-trading services and global trends.
• Collect and analyze information to prepare management reports for decision-making.
• Act as a contact point for overseas correspondence and coordination for international events.
• Manage travel arrangements for executives

สถาบัน TEFL

หลักสูตร Teach English as a Second Language