ตำแหน่ง Customer Service, Senior Officer

บริษัท MAC & MILLIE Corporation Company Limited, (4G Pocket Wifi)

ที่อยู่บริษัท No.8 Noble RE:D ( 4WiFi) Soi Ari 1, Phaya Thai, Bangkok 10400 Tel.092-254-0077

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Monitoring working orders on the system and packing order for send to 4Wifi counter at the airport (DMK&SVN)
- Monitoring stock and shipping the pocket wifi from back office to the branch for have enough inventory to fulfill order.
- Provided reports of each stage in the internal operation such as Stock on hand, Inbound and Outbound as well as
administrative operation for monitoring daily operation and performance.
- Follow up the device with customers for return within due date after rent.
- Provided appropriate solutions to fix issue in the daily operation.
- Identify and analyze issues to create preventive actions,
corrective actions or proactive actions to solve issues more effectively.

ตำแหน่ง Device Care & Return Analyst, Senior Officer

บริษัท Total Access Communication PCL Co.,Ltd.(DTAC)

ที่อยู่บริษัท No. 319 Chamchuri Square Building, Phayathai Road, Pathumwan Sub-district, Pathumwan District Bangkok 10330 Tel. 0-2202-8000

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Provided reports of each stage in the internal operation such as Dead on Arrival/Dead after purchase claiming, inbound and
outbound operation as well as administrative operation for monitoring daily operation and performance.
- Identified and analyzed issues to create preventive actions, corrective actions or proactive actions to solve issues more effectively.
- Provided appropriate solutions to fix issue in the daily operation
- Monitored the whole process of mobile phone claimed with vendors to ensure all devices claimed would be operated more efficiently.
- Follow up DOA/DAP mobile phones claimed with vendors / Follow up aging claimed mobile phones.
- Monitored and operated credit notes issued by vendors and correctly adjusted the stock system after getting credit notes.
- Monitor & support the operations for DOA/DAP claim.
- Created and distribute stock count template.
- Supervised team members to run projects systematically to achieve the company’s goals.

ตำแหน่ง Supply Chain Management (SCM), Officer

บริษัท Bright star (Thailand) Co.,Ltd.

ที่อยู่บริษัท 15th Floor, 319 Chatturat Chamchuri Building, Thanon Phaya Thai, Unit 1508, Pathum Wan, Bangkok, TH-10 10330, Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Created PO.
- Planning products for sales.
- Created new products on system.
- Created report such as Stock on hand report.

ประสบการณ์ทำงานอื่นๆ
- NewTel Corporation Co.,Ltd. (Wellcom Mobile) Position:Customer Service (Stock officer)(Feb, 2011 – Nov, 2012)
- M.S. Optic co., ltd. (Tel. 02-645-0181) Position:Glasses Stock (Oct, 2009 – Jan, 2011)