Providing service of foods and beverages to guest in dining room.
Identify and solve problems with other employees and guest in an appropriate way.
Answer guest inquiries and resolve issues promptly.
Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
Monitor dining room to ensure optimal guest experiences.
Trained new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols.
มกราคม 2560 ถึง เมษายน 2560
Trainee (Waitress,Hostess)
Cape Panwa Hotel Phuket
27, 27/2 หมู่ 8 ถ.ศักดิเดช ต.วิชิต ภูเก็ต 83000
สำหรับสมาชิกเท่านั้น
Sanitation tables,seated customers, presented menus, and assisted waiters with drink orders.
Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly. Trained three new hosts in providing excellent customer service and conflict resolution techniques.