ตำแหน่ง Royal club butler

บริษัท The Athenee Hotel, A Luxury Collection Hotel

ที่อยู่บริษัท 61 Wireless Rd

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Take care VVIP guest such as Prime minister,
Ambassador both in Thailand and another country
visitor.
- maintain relation with loyalty guest.
Room orientation, checking in and checking out VIP
guests.
- Schedule meetings for guest and personal assiatant
service.
- Resolving any difficulty or guest complaints daily
operation.
- Design intiatives the surprise as special occasion.
- Help sales team to up-sell the room and services.
- Effectively coordinate and communicate with initial
and on process guest requirement amd updates to the
team and other department has concerned such as culinary department, Sale and marketing department.
- Knowledge SOP of Food and Beverage has been
served at Royal Club Lounge.
- Report guest preference in order to deliver
personalized service

ตำแหน่ง Guest Relation officer

บริษัท Hardrock Hotel Pattaya

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Welcoming guests in a friendly and professional way.
- Addressing and escalating customer complaints.
- Providing information about facilities, programs and
other services.
- Review arrival lists to welcome guests.
- Attend to special guests (e.g. VIPs) and answer their
inquiries.
- Help prepare welcome folders with collateral (e.g.
room service menus, area descriptions).
- Provide information about amenities, area and
venues and promote services.
- Anticipate guest needs and build rapport with
customers.
- Offer assistance with certain tasks (e.g. confirming
travel arrangements, taking messages).
- Address customer complaints and escalate to Guest
Relations Manager when needed.
- Record information in the logbook daily.
- Ensure compliance with health and quality standards.

ตำแหน่ง Training and development officer

บริษัท Dusit Thani Hotel Pattaya

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- compiling and presenting information
- implementing, advising on and monitoring appraisal
schemes
- supervising and monitoring progress made via
training programmes or schemes
- designing and assessing training programmes.

ประสบการณ์ทำงานอื่นๆ
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