Training the team about sequent of service. Up selling and control budget Food and Beverage. Extensive customer service and customer got food and beverage experience. Responsibility set up owner table dinner for welcome owner special guest at their house. Create F&B promotion and F&B information tent card project. Create wedding function, meeting and seminar, Chinese New Year theme, valentine theme and new year gala dinner theme by myself. Create F&B promotion poster. Present and create new project afternoon tea or high tea for owner and special guest. Support bartender, cashier and kitchen team for success and immediately service guest. Responsibility head staff to service VIP owner guest.
Responsibility banquet section in F&B department. Support staff banquet team. Take care customer to got good service and made experience in Food and Beverage business. Prepare and set up meeting room, gala dinner and wedding function.
May - June 2019 M Beach Club Phuket
Create new recipe about cocktail and beverage. Up selling control budget. Responsibility cleanliness and hygiene. Take care customer to get impressive service.
June - September 2018 Kapong District Office
Position graduate volunteer
Support district officer in project Thai Niyom Yung Yuen. Survey people in Kapong district and ask about revenue and occupation. After that recording information in government system.
February - March 2018 Sentido graceland khaolak Phang-nga (Sentido hotel group)
Position Restaurant Supervisor
Handle and control the team to get successful and gave experience to the customer about food and beverage. Train the team about sequent of service. Taking order, take care the guest, solve the problem, give information about Thai food and about Thai service.
August 2013 - June 2017 Novotel Phuket kamala beach (Pre-opening team Accor Group)
Position Assistant Restaurant Manager
Support bartender, cashier and kitchen team for success and immediately service guest. Training the team about sequent of service. Up selling and control budget Food and Beverage. Extensive customer service and customer got food and beverage experience. Create F&B promotion and F&B information. Create wedding function, meeting and seminar, Chinese New Year theme, valentine theme and new year gala dinner theme. Create and Update schedule or roster team every month. Take care the guest, solve the problem, give information about food and beverage in Thai culture. Dedicated to working hard and able to work well under pressure and able to remain calm in crisis situation. Able to work flexible hours, high responsibility able to create report with customer and colleague in various nationalities. Im friendly handle flexible and helpful
April 2012 - May 2013 Santhiya koh phangan Resort & Spa
Position F&B attendant
Taking order and take care customer to got good service and made experience in Food and Beverage business. Prepare and set up meeting room, gala dinner and wedding function. Up selling Food and Beverage for department got profit and revenue. Report Supervisor when the guest comment or complain immediately.
April - May 2011 Trainee at Phuket Jet Tour Co., LTD. Phuket
Position Outbound-Inbound
April - May 2010 Trainee at SA Travel & Tour Co., LTD. Samui
Position Transfer in Transfer out
December 2010 April 2011 Koh Kho Khao Resort Phang-nga
Position Cashier and Waiter
Make the guest bill when the guest order. Check bill, change money and end revenue report to supervisor. Taking order and take care customer to appreciate service. Report Supervisor when the guest comment or complain immediately. Set up table look clean and ready to service for new guest. And support another department.
ประวัติการฝึกอบรม
สิงหาคม 2559 ถึง สิงหาคม 2559
CIVB IEcole du Vin Bordeaux and Association of Thai Sommelier
wine training course in Bordeaux Wine Master Class
พฤษภาคม 2558 ถึง พฤษภาคม 2558
department of skill development, ministry of labor
upgrading training course in Training the Trainer
HONORS AND ACTIVITIES
July 2016 - Completed training basic food safety and hygiene conducted by diversely hygiene (Thailand) CO., LTD.
February 2016 - Completed training safety officer supervisory level organized by Department of labor protection and welfare
November 2015 - Got license Tourist Guide
September 2015 - Participated and compete cheerleader in Southern Accor Sport day 2015 got award 2nd runner up
August 2015 - Completed wine training course in Bordeaux Wine Master Class conducted by CIVB IEcole du Vin Bordeaux and Association of Thai Sommelier
May 2015 - Completed the upgrading training course in Training the Trainer conducted by department of skill development, ministry of labor
January 2015 - Got certificate outstanding service attitude every month from TripAdvisor website by Novotel Phuket kamala beach resort
January 2014 - Team Member Of The Month at Novotel Kamala Resort
September 2011 - Part time Catering Department at Pullman Hotel Bangkok
June 2011 - Got Excellence Awards Good Activists Tourism Major
July 2010 - Participated and Compete the Amature bartender contest Food and Beverage show 2010 organized by Thai Hotel Association, Southern Chapter, FBM Club-Andaman
June 2010 - Participated and Compete IMEX-MPI-IT&CMA Future leader forum organized by IMEX-MPI-IT&CMA and Thailand Convention & Exhibition
2010-2012 - Readership as Tourism and Hospitality Management major
2009-2010 - Team Member of Student Council at Walailak University
SKILL
Computer : MS Office, Micros POS and Controller, SmartRMS RestPro, Comanche Rest.