Make reservation with hotels and tour operators Assign Spanish or English- Speaking guide for each booking In charge of payroll for guides and suppliers Supervise closely new reservation staff. Negotiate the best rate in bidding and quoting process. Solve problems of in-house bookings on spot or investigate the complants
Reach the company revenue and profit targets. Maintain good relationship with business partner with a key person. Learn the clients needs and suggest suitable travel packages. Use promotional techniques and prepare promotional materials. Handle unforeseen problems and complaints Prepare proposals file in an attractive form Handle daily office tasks, Manage e-mail response within 1 day turn around time.