ตำแหน่ง Regional Manager Business Unit Performance

บริษัท ICS Travel Group

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Monitor and ensure performance and company’s KPI related to turnover, expected targets, margins and turnaround times.
- Increase quote to booking materialization through accurate quality engaging proposals that exceed the clients expectations.
- Monitor and check the standard of quotes and bookings and ensure that they are delivered in a timely manner.
- Supervise staffs in team to ensure the correctness and smoothness of the job in team and Identify training needs within team.
- Control and monitor loss caused by human error.
- Ensure all work flows, manpower and recruite new staffs.
- eing point of contact for operations and Country Manager’s regarding product, contracting and suppliers.
- Coordinate with operations, investigate trouble to improve services.
- Coordinate with IT department to develop the work systems and create new functions to produce new booking confirmation format, quote format and various reports
- Work with Marketing on promotions and newsflash

ตำแหน่ง Senior Account Manager

บริษัท ICS Travel Group

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Work on requests of flight, tour program, hotel, roundtrip, Land arrangement and visa for companyTop accounts.
- Handle urgent cases and give advice to operation office.
- Work closely with Inbound Director to set and execute the department goals and strategies.
- Keep in regular communication and maintained a good relationship with customers and ensuring a swift turnaround time.
- Monitor, evaluate and keep improving performance and competency of staff under supervision
- Advise staff how to solve critical and complicated problems
- Coordinate with operation offices to make sure that all requested services will be provided for clients and to slove problem on spot if any.
- Maintain relationship with company Top accounts.
- Handle Hotline sometimes

ตำแหน่ง Account Manager

บริษัท ICS Travel Group

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Handle proposal and bookings from key account of tour operators and maintain relationship with customers.
- Give consultation to clients regarding the tour in our products and also inform clients about every important matter which affects bookings
- Seek Tour operator' s need and preference and communicate them internally in the department as well as other concerned departments to accomplish bookings in every aspect
- Coordinate with staff in operation offices to make sure that all requested services will be provided for clients and to solve on spot if any.