ตำแหน่ง Assistance Manager

บริษัท Advance Wireless Network Co.,Ltd. (AIS)

ที่อยู่บริษัท AIS SHOP CHAMCHURI SQUARE 319 Phayathai Road, Pathumwan, Bangkok, 10330

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Managing Shop’s Environment & Visibility
- Driving Shop’s Sale & Service Performance
- Analyzing Sale & Service Performance for Improvement
- Solving Customer Issues/ Complaints
- Managing Workforce for Team Members
- Assigning� Tasks to Team Members
- Manage and organize staff monthly workforce schedule
- Schedule appointments for staff and ensure that they remain cognizant of the date/times of schedules
- Draft document such as internal memo and warning letter
- Run daily report from internal source and analyze sales/services performance using excel
- Monitors and request for office supplies and equipment that use within the shop
- Act as mentor for new staff to ensure that they are on the right track
- Served VIP customer to make sure that they are satisfied with AIS customer service’s standard

- Receiving both emails and internal calls to coordinate with customer inquiries and complaints
- Organize internal events such as outing, farewell party and New Year party
- Coordinate with various organization regarding to payment issues, registration document and other inquiries as requested
- Support all issues and cases that staff cannot handle
- Assign appropriate work tasks to each staff and monitor the outcome by weekly/monthly