Supervise Flight handling to be running smooth as required by customer airlines
Perform check-in and boarding function and also all irregularity cases
Supervise and control team performances under the companys regulations
Assign, prepare and rotate manpower to ensure that every position has enough person in charge
Co-ordinate all flight operations issue with concerned departments and ground handling
Supervise flight handling both pre and post, and flight irregularity case.
Handle passengers complain against the company
Handle all office administrative activities.
Greeting passengers and checking in their tickets and passports against the passenger list using computerized systems
Asking security questions, allocating seats and giving out boarding cards and luggage labels
weighting luggage and charging the passenger extra if the luggage is overweight
Giving flight information and directing passengers to departure gates
Dealing with issue from delayed, cancelled, overbooked or missing flights
Assisting people who require assistance and escorting unaccompanied children
มีนาคม 2554 ถึง พฤศจิกายน 2555
Airline Passenger Service Agent
Worldwide Flight Services Bangkok Air Ground Handling Co., Ltd.
777 Moo 1, Nong Prue, Bang Phli, Samut Prakan 10540
สำหรับสมาชิกเท่านั้น
Perform check in and boarding procedure for BFS customer airlines, including baggage check for international flights
Prepare flight documents
Provide flight information for passengers
Maintain safety and security procedures and standard of both BFS and customer airlines
Taking care of people with special needs through arrival and check in such as UM, VIP and passengers short connecting flight
Communicates with flight crew on ground and via ground to air radio
Handle all office administrative activities.
ประวัติการฝึกอบรม
พฤศจิกายน 2562 ถึง พฤศจิกายน 2562
AOT
Airport Baggage Handling System 2019
มิถุนายน 2560 ถึง มิถุนายน 2560
Thai Airways International
Amadeus Altea Customer Management under Thai Airways
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (ดี) อ่าน (ดี) เขียน (ดี)
ไทย คำ/นาที อังกฤษ คำ/นาที
รถยนต์ ,
รถยนต์ ,
Ms. Peewara Jirapinyo from Pan Thai Air Co,. Ltd.
[email protected] | +6694-296-6265
Ms.Panyika Chandrabhai from Pan Thai Air Co,. Ltd
[email protected] | +6681-908-0701