FYI Center 2527 Rama IV Rd, Khlong Toei, Bangkok 10110
สำหรับสมาชิกเท่านั้น
Responded to guest inquiries about reservations, hotel services, check-in & out
times, the local community and other matters of public interest
Kept bookings updated both FIT and group in HMS system in order that the front
desk team can do further process
Answered inbound phone calls
Coordinated with front desk and finance team to double check payment when
necessary
Worked with sales team and revenue manager to analyze rates inquiry for
corporate, travel agents and OTAs
Coordinated with E-commerce manager to double check and oversee channel
manager for room inventory, online reservations, and promotions
Reported summary Daily pick-up room nights and revenues to all departments
มีนาคม 2557 ถึง พฤษภาคม 2561
Receptionist / Night Auditor
CHERN Hostel
17 Soi Ratchasak, Samran Rat, Phra Nakhon, Bangkok 10200
สำหรับสมาชิกเท่านั้น
Scheduled customer bookings and guide them about available rooms
Coordinated customer payments and billing
Managed online bookings of the hotel system with reservation agencies (extranet)
Observed SiteMinder Channel Manager through online reservations
Handled throughout the Comanche Hotel Management system
Audited organizations incomes, commission
Replied emails and requests from customers
กันยายน 2554 ถึง มิถุนายน 2555
Front Desk
Feung Nakhon Balcony Hotel
29 Soi Fuangthong Wat Rajaborphit Phra Nakhon, Bangkok 10200
สำหรับสมาชิกเท่านั้น
Welcomed and assisted clients who checking-in and checking-out.
Performed basic customer service functions.
Answered, screened and directed inbound phone calls.