ตำแหน่ง Specialist

บริษัท Konicaminolta

ที่อยู่บริษัท 33 ซ.รามคำแหง​22(จิตตรานุเคราะห์) ถ.รามคำแหง​แขวงหัวหมาก​ เขตบางกะปิ​ กทม.10240

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
แก้ไขปัญหาผ่านระบบ​ network.service หลังการขาย เกี่ยวกับผลิตภัณฑ์​
Support technician, cell, customer
จัดทำรายงายสรุปส่งรายสัปดาห์รายเดือน
Responsible for installation, maintenance, and repair of own company and third-party products and systems including hardware, software, networking products and operating systems.
Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and customer call assistance.
Responsible for assigned company assets (i.e. parts, tools, communication and computing devices, vehicles)
Responsible for supportive participation in team functions and adherence to agreed-upon practices and procedures developed by the Team.
Assist other service reps as required with; call support, knowledge sharing & problem resolution
Utilize work and achieves business results (PEP metrics) management processes that maximizes productivity
Takes ownership for customer & technical problem resolution with minimal support required.
Participates in discussions on focus areas or processes.
Accepts / shares responsibility for being a subject matter expert / coordinator for key business processes (i.e. parts, asset tracking, retrofits)
Manages and plans activity to ensure productive workday.
Responsible for a full assigned workload territory with minimal assistance

ตำแหน่ง QA/QC

บริษัท Siam denki engineering

ที่อยู่บริษัท 62 ซอย สุขุมวิท 56 แขวงพระโขนงใต้ เขตพระโขนง กรุงเทพมหานคร 10260

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Install lighting and air conditioning system.
Analyze the problem to see if the equipment is equipped with electrical and mechanical systems and equipment of the control cabinet. Electrical control and control system HVAC
Test results and design changes as needed.
Supervise the reporting process through the office and EGAT

ตำแหน่ง Customer​ service

บริษัท Fujixerox

ที่อยู่บริษัท 123 อาคารซันทาวเวอร์ส เอ ชั้น 23 26 ถนน วิภาวดีรังสิต แขวง จอมพล เขตจตุจักร กรุงเทพมหานคร 10900

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsible for installation, maintenance, and repair of own company and third-party products and systems including hardware, software, networking products and operating systems.
Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and customer call assistance.
Manage call activity; perform call close administrative requirements.
Take responsibility for customer satisfaction through proper use of customer management skills and engage the support of other Xerox personnel as required.
Adhere to proper escalation procedures to resolve customer issues.
Provide customer training on assigned products in accordance with current field procedures.
Responsible for assigned company assets (i.e. parts, tools, communication and computing devices, vehicles)
Responsible for supportive participation in team functions and adherence to agreed-upon practices and procedures developed by the Team.
Assist other service reps as required with; call support, knowledge sharing & problem resolution
Utilize work and achieves business results (PEP metrics) management processes that maximizes productivity
Takes ownership for customer & technical problem resolution with minimal support required.
Participates in discussions on focus areas or processes.
Accepts / shares responsibility for being a subject matter expert / coordinator for key business processes (i.e. parts, asset tracking, retrofits)
Manages and plans activity to ensure productive workday.
Responsible for a full assigned workload territory with minimal assistance.

ประสบการณ์ทำงานอื่นๆ
Company : Delmax Machinery Co., Ltd.
Job Position : Technical Support Engineer
Period : 01st September 2012 to 31st August 2014 (2 Years and 3 Months)
Job Scope
Analyze problems to see how mechanical and thermal devices might help solve the problem
Design or redesign mechanical and thermal devices using analysis and computer-aided design
Develop and test prototypes of devices they design
Analyze the test results and change the design as needed
Oversee the manufacturing process for the device